At Total Living Care, we believe that every person has the right to live with dignity, autonomy, and meaningful connection to their community. Community inclusion is not a privilege or an aspiration — it is a foundation for a fulfilling life. When individuals are supported in ways that respect their independence and personal choices, they are better able to thrive in everyday life.
Our work is guided by the understanding that people do best when they are supported, not controlled, and when services are delivered in the least restrictive, most inclusive environments possible. This approach strengthens not only the individual, but also families and the broader community — creating stability, shared responsibility, and a culture of respect. Everything we do at Total Living Care begins with this belief and carries it forward into daily practice.
Total Living Care operates under a person-centered approach that places each individual's goals, preferences, and strengths at the heart of every service we provide. We recognize that support is not one-size-fits-all. Instead, services are shaped around what matters most to the individual, how they want to live, what they want to work toward, and how they choose to participate in their community.
We believe individuals thrive when they have real choice and a meaningful voice in their own supports. Our approach emphasizes community integration in the least restrictive environments possible, allowing individuals to build independence while remaining connected to the people, places, and routines that give their lives meaning. By honoring personal autonomy and tailoring support to each individual, we help create services that are both effective and respectful.
Our services are designed to support individuals in living active, meaningful lives within their own communities. Rather than separating people from everyday experiences, we focus on participation in daily routines, neighborhood life, and community activities that foster connection and independence.
Support is provided in natural settings, at home, in the community, and in places individuals already know and value. By minimizing unnecessary restrictions and emphasizing real-world engagement, we help individuals build confidence, maintain independence, and remain connected to the people and environments that matter most. This community-based approach supports not only personal growth, but also a stronger sense of belonging and shared responsibility within the broader community.
Total Living Care is built on the dedication and professionalism of our direct support staff. Team members are carefully selected, thoroughly vetted, and prepared through required orientation and ongoing training to ensure services are delivered safely, respectfully, and consistently.
Support professionals work within a structured system of supervision and accountability, guided by established policies and procedures that promote quality and reliability. Ongoing oversight and review help ensure services remain aligned with individual goals while meeting state requirements. This commitment to training, professionalism, and safety allows individuals and families to trust that support is provided by people who are prepared, supported, and accountable in their work.
Total Living Care operates within a structured, regulated system that emphasizes accountability, coordination, and quality. Services are delivered in alignment with state standards and are regularly reviewed to ensure they remain consistent, appropriate, and responsive to individual needs.
We work closely with Support Coordinators and other members of each individual’s planning team, participating in service planning, communication, and documentation that support continuity and clarity. This collaborative approach promotes transparency and shared responsibility, helping ensure services are reliable, well-coordinated, and focused on meaningful outcomes for the individuals and families we serve.
Total Living Care is led by individuals with a deep understanding of both the human and operational aspects of direct support services. Leadership is informed by education in healthcare administration and years of hands-on experience supporting individuals with intellectual and developmental disabilities in community-based settings.
This experience shapes an approach that values thoughtful planning, consistent oversight, and respect for the people receiving services as well as the staff delivering them. Decisions are guided by a long-term commitment to quality, stability, and ethical practice, ensuring services remain responsive, well-managed, and aligned with the values of dignity, inclusion, and community integration that define our work.
